When a vehicle requires service unexpectedly, you rely on fast, informative service to keep your fleet moving and your customers satisfied. The Ransome International Accelerated Service process targets four steps to achieve quick diagnostics and speedy repairs:
1. Immediate vehicle evaluation by a diagnostic technician
2. Identification of required parts and their availability
3. Communication within 2 hours of arrival at the dealership of diagnostic results, repair required and estimated repair time
4. A brief survey after the repair to assess customer satisfaction with the process.
Priority diagnostics and rapid communication help you make important decisions about the vehicle, routing and load management. Accelerated Service quickly gets your truck back to being road-ready.